Setup guide for Office 365

A step by step guide on how to configure Meetio apps against Office 365.



When you configure the Meetio apps connection to Exchange you will need access to Office 365 Admin. If you have access you will be able to choose Office 365 Admin in the top left corner when logged into your Office 365 account.

Start with setting up a ordinary Office 365 / Exchange Online user account. Our recommended license for the user is E1 (Exchange Online Plan 1).

This account will be used by Meetio apps to connect to EWS so it will be visible when someone books a meeting directly on the tablet. Give it a intuitive name, for an example “Direct booking”.

Next step is to configure a room resource for each room you have. If this already is in place you can of course skip this step.

  1. Connect to Office 365 Admin and click on Recipients > Resources in the left menu.
  2. Click on the icon.
  3. Give a name to the room and a unique e-mail address.
  4. Save and repeat for all your rooms you want to book through Exchange.
The service account will need full access to the room resources.

You can give full access through Office 365 Admin and (Recipients > Resources), choose each room resource and Edit. In the popup window choose the menu option Delegate and in the last section Full Access you click the icon and add the service account you created in step 1.

Please note that it can take up to 24 hours for the permissions to sync in Office 365.

Lastly you need to configure your Meetio app to connect to Exchange. Start the Meetio app, click on the logo to enter settings and enter the following settings:

Calender type: Office 365
Exchange user: The e-mail (primary SMTP) of the service account created in step 1.
Password: The password of the service account created in step 1.
Room address: The e-mail address (primary SMTP) of the room resources created in step 2.

Press Save and close and you are done.

Doesn’t work? Enable “Send errors to Meetio” in Meetio > Settings and use the contact form below.

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