Setup guide for Exchange

A step by step guide on how to configure Meetio apps against Exchange.


 

Prerequisites

When you configure the Meetio apps connection to Exchange you will need two addresses:

Exchange Control Panel (ECP) – Where you administer your Exchange.
Exchange Web Services (EWS) – The web service Meetio connects to and pulls the booking information.

These are most likely to be at https://[Exchange Server FQDN]/ECP/ and https://[Exchange Server FQDN]/EWS/Exchange.asmx.

Start with setting up a ordinary Exchange user account in ECP. This account will be used by Meetio apps to connect to EWS so it will be visible when someone books a meeting directly on the tablet. Give it a intuitive name, for an example “Direct booking”.

As an alternative your you can run the the following Exchange Powershell:

New-Mailbox -UserPrincipalName meetio -Alias 'Instant Booking' -Database -Name Meetio -OrganizationalUnit -Password -FirstName 'Meetio' -Displayname 'Instant Booking' -ResetPasswordOnNextLogon $false
Next step is to configure a room resource for each room you have. If this is already in place you can of course skip this step.

  1. Connect to ECP and navigate to Recipients > Resources in the left menu.
  2. Click on the icon and choose Room Mailbox.
  3. Give a name to the room and a unique e-mail address.
  4. Save and repeat for all the rooms you want to book through Exchange.
The service account will need full access to the room resources.

You can give full access through ECP (Recipients > Resources), choose each room resource and Edit. In the popup window choose the menu option Delegate and in the last section Full Access you click the icon and add the service account you created in step 1.

If you rather use Exchange Powershell you can use the following command:

Get-User -identity [E-post] | Add-MailboxPermission -User meetio -AccessRights 'FullAccess'
Lastly you need to configure your Meetio app to connect to Exchange. Start the Meetio app, click on the logo to enter settings and enter the following settings:

Calender type: Exchange
Server address: Your EWS address (most commonly https://[Exchange Server FQDN]/EWS/Exchange.asmx)
Exchange user: The e-mail (primary SMTP) of the service account created in step 1.
Password: The password of the service account created in step 1.
Room address: The e-mail address (primary SMTP) of the room resources created in step 2.

Press Save and close and you are done.

Doesn’t work? Enable “Send errors to Meetio” in Meetio > Settings and use the contact form below.

Request help