Help

Need help with installing, configuring or using your Meetio software? We’d love to help.


Quick start guide

Whether you just purchased a Meetio product or signed up for a free trial, you want to be up and running ASAP. To get started, just follow these quick steps and you’ll be enjoying your Meetio software in no time!

Download Meetio Update from https://getmeetio.com/download/update/ by either:

  • Navigating to the address in the browser on your Android device
  • Download to your computer and transfer by USB-stick to the Android device
  1. Check “Unknown sources” on your device under Android Settings > Security.
  2. Install Meetio Update by running the .apk-file.
  3. Start Meetio Update
  4. Choose the product you want to install.
  5. Click ‘Check for updates’.
  6. Update to either latest stable release (for stability and peace of mind) or latest beta release (to get the latest goodies and new cool features).
  7. Press ‘Install’.
  8. Once installed, choose Open.
Register an account at admin.getmeetio.com Register your devices under “Devices > Register new devices”. Choose which software you will be installing (and have a valid license) under Device type. Enter the serial numbers of the devices which are shown on the devices when Meetio Room is started.
When registering for a trial or buying Meetio software you will get a mail with a license key under “License management > Claim new licenses”.
Go into “Devices > My devices” and select the device you want to allocate a license to. Press “Allocate license”. The device will now be allocated a license and downloading it automatically.

Congrats! You have just improved the meetings and the use of meeting rooms in your workplace!

Connecting to your scheduling system

General help

Hop on over to our Shop and you’ll be up and running in no time. Don’t worry, we accept major forms of payment such as Paypal, VISA/MasterCard, etc.
When you buy a license you will receive a mail with your license key. Register an account at admin.getmeetio.com and register your license key under “License management”.

To see your licenses and their validity information at any time, just login to your Meetio Admin account and navigate to “License management”.

  • Download the new Meetio Updater-app by starting the built-in “Web Browser” (or “Chrome”, depending on your tablet version) and enter the URL https://getmeetio.com/download/update/. From there you can download the latest version by clicking on the link to the latest Meetio Update-version.
  • Once the file has been downloaded (should take less than 30 seconds) you’ll see a popup asking if you’d like to install the new app. If you don’t see this popup, exit the web browser and start the “Downloads”-app and click on the filename “meetio-update-X.X.X.apk” and then hit Install.
  • When the Update-app has finished installing, open it, choose your Meetio product and click on “Check for updates” followed by “Install latest stable version”.
  • You will, when the counter has reached 100%, see a popup asking if you’d like to install the app, where you click on “Install” to continue. When installed, a final popup asks if you want to open the app.
  • Best of luck and if you would get into any trouble, don’t hesitate to get in touch and we’ll be happy to help!
Our recommendations when running Meetio Room and Meetio View on your own Android hardware can be found here.

Meetio Room

Yes, as long as it’s running Android version 4.4 or higher. We recommend a 7 inch screen or larger. For the best experience you will need root access or some kind of kiosk software.
Yes, of course! When using Meetio Room inside a conference room you can configure it to give off a warning sound when the meeting is about to end.

When configuring against a calendar of a user it will show the user appointments.

Meetio View

You can configure an unlimited number of rooms in Meetio View. However, the grid view show a maximum of 15 rooms, which can be filtered (show only or a combination of free, soon free or occupied rooms).

Meetio Book

Yes, however, to get the most out of your meeting rooms and actually increase efficiency it’s highly recommended to use Meetio Room in conjunction with Meetio Book!

Meetio Admin

Yes, Meetio Admin is available as a Docker container for a installation fee of $3000 (plus the fee of the adopted licenses). However, the cloud based version is cheaper and more hassle-free.

Meetio Room Hardware Bundle

You can set the device timezone in Meetio Admin, or you can can set it manually on the device by following the steps below:

  • Tapping on the meetio-logo in the top right corner, choose Settings and click on “Launch Android Settings”.
  • In the left side menu, select “Date & Time” and click on the option “Select time zone” followed by the timezone of your choice.
  • If you want, you can also switch between 12-hour and 24-hour clock in this screen.
  • To get back to the Meetio Room app, just click on the Home-button located on the back side of the tablet.
Meetio Room supports a multitude of different languages and we’re constantly adding translations to support more.

To change language settings you need to change the language for the device by following the steps below:

  • Tapping on the meetio-logo in the top right corner, choose Settings and click on “Launch Android Settings”.
  • In the left side menu, select “Language & Input” and click on the option “Language” followed by the language of your choice.
  • To get back to the Meetio Room app, just click on the Home-button located on the back side of the tablet.
  • If your selected language is supported Meetio Room should have updated. For unsupported languages – Meetio Room will default to English.

Need more help?

Fear not, we love to help! Reach out to us below and we’ll get back to you before you know it (usually within 24 hours during workdays).