Change management is a necessary, yet potentially challenging part of any growing organization. In order for scale to happen, employees and organizational policies must adapt, or risk failure. But one aspect of change management that is also important to consider, is getting your staff on board with new office technology.
Why change management with tech is important
While some organizations are built on tech and innovation, there are still millions of companies who are in more traditional industries, or employ people who aren't natives to modern productivity tools. That doesn't mean that these companies should avoid using new tech, especially since there are an increasing number of things that help employees and organizations to be more productive and run smoothly.
When members of your organization may not be used to using new technology, or feel safe and secure in their work methods, it can be harder to facilitate change. A comprehensive approach to change management when introducing new technology is an important step in ensuring the success of the implementation so that all employees are working together and are on the same page.
Start by asking questions
You should assess the comfort level of your employees and the introduction to new technology. What are their apprehensions? What about the new technology concerns them? Are the perceived benefits greater than their concerns? If you can understand the mindset of your staff, you may be better able to address issues as they arise.
Create a schedule
Employees should never be left to their own devices to figure out a new tool. Make an onboarding schedule completed in groups. Start by teaching your staff about how the new technology works, what it will be used for, and how they can use it in their everyday working life. When it comes to implementing new room booking systems, we encourage companies to demonstrate the new system to their staff, and give them a chance to see how the change will benefit them and make for a smoother working environment. Understanding the benefits, and then scheduling time for staff to learn and try the new technology will make for a smoother transition.
Especially in large organizations, guidelines and policies should be created before introducing an organizational change so as to limit ambiguity and confusion. For staff who need to go over the uses and purposes of a new piece of technology multiple times, having actual documentation to help them will reduce the amount of time required from other staff helping them through the transition. Additionally, everyone needs to be on the same page when it comes to appropriate usage and best practices. Setting guidelines facilitates this.
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